Questions, answered with care.

Accounts, private pet photos, and approved-video playback and downloads are available. A controlled real generation-and-delivery workflow has completed. New generation is paused during review, and checkout is not open.

It is a pet memorial video project in development inspired by the warmth and remembrance of Día de Muertos. The planned video starts from your own pet photo and follows an original, multi-scene journey.

You can save a clear photo of one pet that you own or have permission to use. Upload a PNG or JPEG up to 5 MB. We have not verified generation quality for your own pet. Please avoid photos containing people or private information.

An exact likeness cannot be guaranteed. AI may change markings, expressions, movement, or other details. We will test identity consistency and show genuine approved examples before making specific quality claims.

A welcoming entrance, a quiet welcome station, and a marigold garden. These are original creative scenes for remembrance. The final sequence and available controls are still to be confirmed.

Video length, resolution, aspect ratio, and processing time are not confirmed. We will publish supported settings after testing. A planned package name or concept image is not a guarantee of an output specification.

We are considering one-time options at $9.99, $19.99, and $49.99. Final specifications and credit amounts are still being tested. These options are not on sale, and no payment is collected here.

We plan one-time paid packages with no subscription. Checkout will open only after payment acceptance and delivery are verified. Paid video creation is not available yet. A controlled QA video has been generated and privately delivered; paid checkout and package entitlements still need verification.

The homepage shows our approved original AI-generated sample. It demonstrates one tested result and does not guarantee the same likeness, scenes or settings for your pet. Concept artwork is labelled separately.

The service is being designed around original scenes. We do not provide copied movie scenes, characters, competitor videos, or unlicensed music. Any future audio option will need appropriate rights; music is not currently promised.

We are planning a seven-day asset window and recommend saving your own copy promptly. The exact timing for photos, generated videos, and provider storage will be explained before video generation opens. Private photo storage requires your permission in the account upload form. Order and accounting records may need to be retained separately; they are not covered by the asset window.

You can save photos privately inside your account. Cloudflare hosts this storage. Photos are not sent for generation while that service is closed. A future generation will require separate consent and the applicable provider terms. Please use the private upload form rather than emailing photos.

We are not accepting payments today. Our intended launch policy is to allow refund requests within three calendar days of payment and process requests within seven calendar days of receipt. Any rights that apply by law are unaffected. Read the refund page for the current status and details.

No. It is a creative memorial keepsake. It does not bring a pet back, show a real afterlife, or provide grief counselling or medical care.

The project is operated by river. You can contact river at support@dayofthedeadpets.com. We are an independent project and are not affiliated with a film studio or a competing memorial service.